For families
Your loved one is in good hands with us. Here you will find everything you need to know – when you can visit, who to contact and how to get involved in care.
Visits
Visits are important for our clients. Come anytime during visiting hours – or arrange a different time.
Visiting hours
Need to come at a different time? Arrange it with the coordinator.
Visit coordinator
Jana Nováková
Visit coordinator
Will arrange a visit, answer questions and help with anything else.
Visitor rules
A few simple rules so that everyone feels comfortable here.
Report to reception and sign the visitor book
Follow visiting hours – a different time can be arranged individually
Please be quiet and respect the privacy of other clients
Want to bring food? Check with staff what the client is allowed
Sanitize your hands upon entry. If you feel unwell, please postpone the visit
You can bring pets, but arrange it with staff in advance
How you can get involved
Family is our partner in care. Even small involvement is of great importance for clients.
Regular visits
Even a short visit can brighten the whole day. Your presence is the most valuable thing.
Event participation
Celebrations, crafting, trips – we look forward to seeing you at shared events.
Team communication
Tell us what you know about your loved one. Together we will find the best approach.
Personal items
Photos, favorite things, memories – they help create a feeling of home.
Important information
Laundry and clothing
We provide laundry. Please label clothing with the name. Comfortable clothing and sturdy shoes are ideal.
Health status
We inform you regularly. If the condition changes, we contact you immediately. You can always reach out to the head nurse.
Suggestions and comments
Tell us what works for you and what does not – in person, via suggestion box or by email.
Payments and finances
Everything regarding payments will be explained by a social worker. The client always keeps at least 15% of their pension.
Walks and trips
You can take your loved one for a walk or a trip. Just arrange it with the staff.
Need advice?
Contact us – we will be happy to answer anything about visits, care or the running of the home.
Contact us
